Cricket Wireless

Cricket RQ Access Restricted

If you are an Authorized Retailer, please follow the steps below:

  1. Ensure you are using correct Global ID in lowercase and case sensitive password.
  2. If you are still having issues, please contact your Store Manager.
  3. Store Manager should work with the Authorized Retail Principal or their designee to have the password reset using Cricket Self-Serve.

If you are a COS or Cricket HQ Employee, click here to reset your password.

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